Frequently Asked Questions

  • Yes, we use contracts for clarity and protection, but they’re typically no longer than one year. Most of our owners choose to renew because of the income and peace of mind we deliver—not because they’re locked in.

  • With Co-Hosting, you stay involved in some aspects of your property while we handle the guest communication, pricing, and day-to-day support. Full-Service means we manage every detail—cleaning, maintenance, guest support, pricing, and more—so you can be completely hands-off.

  • We use professional pricing tools that adjust rates in real-time based on demand, seasonality, and local events. This ensures your property stays competitive while maximizing income.

  • Not at all. We can guide you through the entire setup process, from furnishing recommendations to photography, so your property is guest-ready and appealing from day one.

  • Guests communicate with us directly through Airbnb and other platforms. For owners, we provide regular updates and are always available if you’d like to check in or discuss performance. Transparency is a core part of how we work.

  • You receive payouts directly from Airbnb into your bank account after each guest checks in. VRBO and Direct Booking owner payouts are sent on a monthly basis.

  • We coordinate repairs quickly using our trusted vendor network. For smaller issues, we handle them immediately; for larger repairs, we’ll always confirm with you before moving forward. We partner with Safely which is a vacation rental insurance policy that covers most accidental (or intentional) guest damages.

  • Absolutely. We’ll help manage your calendar to balance your personal use with maximizing income.

  • We use smart locks, detailed guest screening, and damage coverage tools like Safely (or platform-provided protection). Plus, our cleaners act as a second set of eyes after every stay to report any issues.

  • We manage properties nationwide through our systems and support team, with on-the-ground partners in key markets. If you’re not sure we can support your location, just reach out—we’ll find a solution.

  • Our calculator provides an initial pricing estimate. We work with each client to tailor a plan that fits best.